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error 0x0000000d printer error June 10, 2010

Posted by nttsurvivor in Uncategorized.
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To resolve this problem, modify the value of the Previous Names registry entry on the print server so that it contains valid data. To do this, follow these steps:

1. Click Start
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Start button
, click Run, type regedit, and then click OK.
2. Locate and then click the following registry subkey:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers\Version-3\
3. On the File menu, click Export.
4. In the File name box, type printerName, and then click Save.
5. Right-click printerName.reg, and then click Edit.
6. Locate the sentence which starts with the “Previous Names” string, and then replace the sentence with the following text:
“Previous Names”=hex(7):00,00
7. On the File menu, click Save.
8. Exit Notepad.
9. Right-click the file that you saved in step 7, click Merge, and then click OK.
10. Restart the Print Spooler service. To do this, follow these steps:
1. Click Start
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Start button
, type services.msc in the Start Search box, and then click services.msc in the Programs list.

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User Account Control permission
If you are prompted for an administrator password or for confirmation, type your password, or click Continue.
2. Right-click Print Spooler, and then click Stop.
3. Right-click Print Spooler, and then click Start.

http://support.microsoft.com/kb/947236

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